Is it possible to cancel a Money-Out instruction?

An outgoing bank transfer instruction can be cancelled through the API or manually using your Enterprise Back-Office, as long as it has not yet been executed by Lemon Way (more info here).

From your Enterprise Back-Office, and once you have identified the concerned transaction within the beneficiary payment account (you can use the filters available), you just need to click on the blue Cancel Money-Out button located at the left of the Operations table, then hit the Submit button.

The concerned Money-Out transaction is then automatically cancelled, i.e. moved from the Success to the Failure status and the concerned payment account automatically re-credited from the cancelled money-out instruction amount.

Was this article helpful?
Have more questions? Submit a request



Article is closed for comments.