LW systematically verifies the consistency between the identity of the issuer of a bank transfer and the identity of the beneficiary payment account holder (except for the following activity types: eCommerce, marketplace, wedding / birth gifts, as well as factoring for debtor flow only).
In order to ensure the automatic crediting of an incoming bank transfer on D+1 (D = business day of reception by LW), the below conditions need to be met:
• The transfer needs to be issued from a bank account owned by the holder of the beneficiary payment account (except for joint bank accounts - see below)
• The bank transfer description must include the matching code (ENVIRONMENT-EXTERNALID)
JOINT ACCOUNT SPECIFIC CASE
• A transfer issued from the joint bank account of A and B can be credited on the payment account of A, on the payment account of B, or on the joint payment account of A and B. Since some banks do only indicate one of the two holder names in transfers issued from a joint bank account, we recommend you to tell your users to indicate the specific ENVIRONMENT-EXTERNALID-JOINT matching code, in order to avoid having to ask for additional documentary evidence (proof of transfer and joint bank account statement)
• A transfer issued from the bank account of A can be credited on the payment account of A or on the joint payment account of A and B
For more information on joint payment accounts, take a look at the dedicated topic