Is it possible to cancel a Sepa Direct Debit (SDD) Core/B2B payment request?

A Sepa Direct Debit (SDD) Core/B2B payment instruction can be cancelled through the API or manually using your Enterprise Back-Office, as long as it has not yet been executed by Lemon Way (more info here).

From your Enterprise Back-Office, and once you have identified the concerned transaction within the beneficiary payment account (you can use the filters available), you just need to click on the beige Cancel Money-In button located at the left of the Operations table, then hit the Submit button.

The concerned SDD transaction is then automatically cancelled, i.e. moved from the Pending to the Failure status.

Was this article helpful?
Have more questions? Submit a request



Please sign in to leave a comment.