All you need to know about transactions between payment accounts

Summary
How do I initiate a P2P transfer?
How do I preview P2P transfers performed  in my environment?
Reading and understanding fees
How do I view commissions and fees in my environment?

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A P2P transfer is a payment between two accounts in the same environment.

How do I initiate a P2P transfer?

Dashboard version 1

Open the payment account where the funds you wish to transfer are located and click the Actions wallet button in the top right corner of the sender payment account window, then Payment between wallets, and fill in the amount to transfer, as well as the external ID of the beneficiary payment account, before clicking the Submit button.
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Dashboard version 2

Open the payment account where the funds you wish to transfer are located and click the "Send payment between accounts" button in the task bar above the transactions list. Then fill in the amount to transfer, as well as the external ID of the beneficiary payment account, before clicking the Send button.
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How do I preview P2P performed made in my environment?

Dashboard version 1

  1. Click on Operations > Overview
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  2. Select P2P as the payment type
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  3. Choose the time frame
  4. Click Filter to see the list of P2P transfers

Dashboard version 2

  1. Click mceclip2.pngthen mceclip3.png
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  2. From there, you have 3 options:
    • Generate an export of the information ( xlsx, csv and pdf formats) by clicking mceclip6.png
    • Add new columns by clicking mceclip5.png and dragging the columns you want from the pop-up window to the table
    • Create specific filters by clicking mceclip7.png at the bottom of the page

Reading and understanding fees

There are two types of fees

  • The fees you charge your customers
  • The fees charged by Lemonway

Lemonway automatically deducts fees from your merchant payment account ("SC" ID).
You can also request automatic fee payments each time an input of funds or outgoing bank transfer is initiated.
Automatic fees are paid in this order (generally, as fee amounts can be to 0):

  • For a CUSTOMER payment account credit:
  1. The CUSTOMER payment account is credited with the amount requested.
  2. Payment of your fee (from the CUSTOMER payment account to the SC Merchant Account), in the amount automatically requested during the payment call (only for bank card credits and not bank transfer credits).
  3. Payment of the Lemonway fee (from the SC Merchant Account to the Lemonway Merchant account) specified in the contract
  • For a debit from the CUSTOMER's payment account to a bank account:
  1. Payment of your fee (from the CUSTOMER payment account to the SC Merchant Accoun), in the amount automatically requested during the payment call.
  2. Payment of our fee (from the SC Merchant Account to the Lemonway Merchant account) specified in the contract
  3. Debit from the CUSTOMER payment account of the amount requested, less the automatic fee 

NB: Transactions may fail if your SC Merchant Account does not have sufficient funds to pay the fees charged by Lemonway. If the error code 110 is returned (insufficient funds), you will need to;

  • Either pre-credit the SC Merchant Account (by wire transfer). You can run a test to simulate an incoming transfer to your SC Merchant Account by going to your merchant on the dashboard and simulating an incoming transfer.
  • Or, make sure that the fees you charge automatically cover the fees charged by Lemonway

How do I view commissions and fees in my environment?

❗❗Only available on dashboard V2

  • Click mceclip2.png
  • You can view Lemonway commissions and fees, and your commissions (Partner's Commissions) by filtering under Category
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Lemonway fees are taken from transactions in real time, via P2P transfer from your SC Merchant Accoun account to the Lemonway payment account.
Lemonway fees are not real time invoicing (chargebacks or setup fees...)

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